At DOLLE we pride ourselves in providing functional, contemporary and aesthetic quality products which as a minimum meet current industry standards and codes of practice. We maintain a constant focus on developing new products and models and test all products thoroughly before delivering them to the end user.
We seek to involve key stakeholders in our product development. There are many influencers in our value chain regardless of whether they are trades people, distributors or end users. We are pleased to include them in the process and are open to their suggestions, comments and feedback. We believe the best solution results from maintaining a close dialogue with our stakeholders in order to incorporate their input into the new product development process.
Testing new ideas
At DOLLE, we value our colleagues' creative ideas and input and we therefore never write off a good idea before we have tested its marketability. Employing the principles of "Rapid Prototyping" to any new ideas on the drawing board also ensures that thought is quickly converted into action on the product development side. “Rapid Prototyping” is simply about ensuring that we produce workable models capable of illustrating the principles of the new ideas within a very short timeframe. The models are produced in whatever materials are available at the time, be that cardboard, wood, pipe cleaners and so on, so that we do not waste a substantial amount of time sourcing specific materials. At this point we are still at the ideas stage of the process, if the models compel us to pursue the idea further, we create 3D drawings and prototypes in order to test its form and function and take account of all relevant aspects before embarking on the actual production phase.
Ongoing quality tests
Before launching our products to the market, we always test them thoroughly to ensure they meet legal requirements, industry standards and guidelines as well as our own quality demands. Our products are subjected to many different types of tests, such as airtightness testing on loft ladders, strength testing on all types of stairs, repetition testing on closing mechanisms and hinges as well as tensile testing and strength testing on our banister systems.